Policies

Refund Policy

Refunds will be issued up to and including the second week of class, and will be prorated based on classes already attended. After the second week of class, a credit may be issued towards future programs. In exceptional circumstances, such as a serious medical condition, a refund may be considered for classes not yet attended. The Skate Canada membership fee cannot be refunded under any circumstance, as it is paid by Figure 8 Skating Club to Skate Canada. This refund policy applies to all Figure 8 Skating Club programs. There will be a 10% non-refundable fee for any refunds issued. For any medical conditions , a medical note will be required for verification.

Make up Class Policy

Make‑up classes may be possible in special circumstances. Skaters should discuss potential make‑up options with their base coach. All make‑up classes require approval from the Skating Director and are subject to coach availability and ice capacity.

While Figure 8 Skating Club is not required to offer make‑up classes, we will do our best to accommodate requests when feasible.

Drop-in policy

Drop in classes are only available to STARSkate participants. Fees are $25 for non-members or a pro-rated program price for members. All skaters (members and non-members) must get permission from the Skating Director (skating.director@figure8skating.ca) BEFORE they come to drop in, and must also purchase drop in tickets in advance. All skaters and guest coaches must be current and valid registered members of Skate Canada and provide proof of such before requesting a drop in.

Behaviour policy

Any person misbehaving while on the ice will be asked to leave the ice for that session. If further behaviour problems occur, the skater may be asked to withdraw from the class and a partial refund of programs fees will be at the discretion of the Figure 8 Skating Club.

F8SC Coaching & Club Representation

To uphold the integrity of our coaching program and ensure consistent representation, Figure 8 Skating Club (F8SC) requires that all skaters registered as F8SC members have an active F8SC coach assigned for any coach-led lessons. Further, any registered F8SC skater who wishes to compete for F8SC must have a designated F8SC coach as their base coach.

• Skaters may work with a non-F8SC coach after consultation with their assigned F8SC coach and the F8SC Skating Director.
• Skaters representing F8SC at competitions must be accompanied by an active F8SC coach.
• Skaters who wish to work exclusively with a coach who is not affiliated with F8SC may do so by purchasing a drop-in ice session. This must be approved by the Skating Director and is subject to ice time as space permits.

This policy reflects the club’s commitment to:

• Ensuring that skaters who represent F8SC are actively engaged with our coaching staff and club community.
• Supporting the sustainability and value of our coaching team.
• Providing flexibility for skaters who choose alternate coaching arrangements, while maintaining clarity around club membership and representation.